Faqs Type: General questions

Can you provide references of your clients?

Can you provide references of your clients?

Yes, we provide you with our client references. We have built solid relationships with our clients by helping them meet their business goals and providing those services and support whenever required. Our clients recommend us to other companies for our cost effective, high quality and on time solutions.

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Do you work in conjunction with other technical team at my end?

Do you work in conjunction with other technical team at my end?

Yes! We are experienced in dealing with cross-functional remote teams to establish a perfect balance for your project.

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What are the engagement models?

What are the engagement models?

Our flexible engagement models are completely scalable, offering the best quality at most competitive prices. We work on Fixed Cost, Dedicated Team, Time and Material models.

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How many days do you work per week?

How many days do you work per week?

We work 5 days in a week excluding Saturdays and Sundays. Our developers will be available for 8 hours a day usually in IST time zone between 10am to 8pm. If required, we keep ourselves available in your time zone.

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How does ByteKeen shelter confidentiality?

How does ByteKeen shelter confidentiality?

Before initiation of the project, we sign a Non-Disclosure Agreement (NDA) with the client. Under this agreement, we keep the client and project-related information in strict confidence. Any references or client’s web or software development project details are not revealed without the prior approval of the client. We also have a Non-Disclosure agreement with our […]

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Do you provide post-development maintenance & support?

Do you provide post-development maintenance & support?

Yes, we provide maintenance and support services to our clients with annual separate support/maintenance contracts. This includes feature enhancements, bug fixing and performance improvements with efficient and online request tracking system.

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What is the Quality Control Practise you have in place?

What is the Quality Control Practise you have in place?

We follow robust process to ensure that the deliverables are in-line with your project scope. We use various practices for software testing including white box and black box methods. Our QA team gives final approval before each deployment and handover. Much more, we use Bugzillaas our standard Bug Tracking Tool.

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What Project Management tools do you use?

What Project Management tools do you use?

We use Jira as a standard tool for Project Management however our team is well versed to use other tools like Basecamp, Redmine and Asana etc.

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How can I be assured on Quality V/S Timeline V/S Cost?

How can I be assured on Quality V/S Timeline V/S Cost?

We will spend needed time to prepare an ideal plan before starting of the project with no extra fees or charges. The complete scope of the work is defined at the initial phase of development and approved by you so that you can be rest assured on what you get at the end of your […]

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What are the services ByteKeen providing?

What are the services ByteKeen providing?

ByteKeen is a leading technology services provider, Based in Ahmadabad, India. In today’s competitive marketplace, we are here to help the People with variety of services: Pricing Intelligence Web Data Extraction Solutions Product Distribution Channel Monitoring Web Data Scraping API Lead Generation Big Data Analytics UI/UX Design Web Development Mobile App Development Digital Marketing

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